Refund policy
To start a return or exchange, please click here.
Extended Holiday Returns
Shop gifts with confidence. Eligible purchases made November 1–December 24, 2026 may be returned for store credit or exchanged through January 31, 2027.
Submit your return or exchange request through our returns portal by January 31, 2027. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping terms and product exclusions below still apply.
This extension does not extend the refund window. Eligible regular-priced items may still qualify for a refund under our standard 20-day return policy.
Eligible Black Friday, Cyber Monday, and other promotional purchases made during the holiday period qualify for store credit or exchanges under this extension, unless the item was explicitly marked final sale.
Returns
Returns & Exchanges
We accept returns and exchanges of regular priced items within 20 days of purchase. You can return unused items in the original packaging within 20 days of your purchase with receipt or proof of purchase. If 20 days or more have passed since your purchase, we cannot offer you a refund or an exchange.
We offer Checkout+ to customers to provide free return shipping. Customers that take advantage of our Checkout+ option will receive a prepaid label through our portal for any returns request. Customers who opt out are responsible for the costs of return shipping. Labels should be purchased through our customer portal.
For information regarding our warranty, and instructions on how to request a warranty claim, please refer to our Warranty Policy.
We require proof of purchase for any returns, cancellations, exchanges, or warranty claims.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@allinfaith.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale and custom items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@allinfaith.com or gives us a call at (254)-224-6865.
Shipping
To return your product, please use the shipping label provided through our portal.
We offer Checkout+ to customers to provide free return shipping. Customers that take advantage of our Checkout+ option will receive a prepaid label through our portal for any returns request. Customers who opt out are responsible for the costs of return shipping. Labels should be purchased through our customer portal.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.